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CRMS & HRMS

CRMS & HRMS (Customer Relationship Management System & Human Resource Management System)

Guardians Infotech's CRMS & HRMS solutions are designed to optimize customer relationship management and human resource processes. By incorporating advanced analytics, automation, and personalized experiences, these systems contribute to enhanced organizational efficiency, improved employee engagement, and strategic decision-making.

Employee Information Management

The HRMS consolidates employee information, encompassing personal details, qualifications, and employment history.

Attendance and Leave Management

Efficient tool for tracking employee attendance, managing leave requests, and automating attendance-related processes.

Payroll Management

The system automates payroll processes, including salary calculations, tax deductions, and compliance with labor regulations.

Performance Management

Capabilities for defining employee objectives, conducting performance assessments, and providing feedback to enhance the overall performance of the workforce.

Training and Development

The HRMS incorporates employee training and development initiatives, tracking training progress and identifying skill gaps.

Recruitment and Onboarding

Effective tool for seamlessly handling the recruitment process, from posting job openings to smoothly onboarding new hires.

Employee Self-Service Portal

The integration allows employees to access and update their information, view pay stubs, and submit leave requests.

Benefits Administration

The HRMS streamlines benefits administration processes, including enrollment, tracking, and compliance with benefit programs.

Document Management

Centralized storage and management of HR-related documents, ensuring convenient access and adherence to document retention policies.

Reporting and Analytics

Robust reporting and analytics tools provide insights into HR metrics, helping organizations make data-driven decisions.

Integration with External Systems

Seamless integration capabilities with other business systems, ensuring data consistency and enhancing overall organizational connectivity.

Mobile Accessibility

The HRMS provides mobile accessibility, allowing employees and HR professionals to access HR-related information and processes on mobile devices.

Contact Management

The CRMS consolidates customer information, offering a complete perspective on contacts, interactions, and communication history.

Lead Management

Effective lead tracking and management features assist businesses in nurturing leads along the sales funnel, thereby enhancing conversion rates.

Opportunity Managemen

Guardians Infotech's CRMS includes tools for tracking and managing sales opportunities, providing insights into potential revenue streams.

Sales Pipeline Management

The visualization and administration of the sales pipeline enable businesses to monitor deal progress and pinpoint areas for enhancement.

Customer Communication

The CRMS enables communication with customers through diverse channels such as email, phone, and social media, guaranteeing effective and prompt interactions.

Task and Activity Management

Features for arranging tasks, appointments, and follow-ups aid sales teams in maintaining organization and focus on crucial activities.

Reporting and Analytics

Robust reporting and analytics tools provide insights into sales performance, customer behavior, and overall CRMS effectiveness.

Integration with External Systems

Effortless integration capabilities with additional business systems guarantee data consistency and elevate the overall connectivity within the organization.

Mobile Accessibility

The CRMS offers mobile accessibility, enabling sales teams to access customer information and oversee interactions while on the move.

Customer Support Integration

Integration with customer support systems for a holistic view of customer interactions, improving customer service and issue resolution.

Efficient Lead Management

Scoring models and automated lead nurturing improve lead conversion rates and sales efficiency.

Comprehensive Customer Insights

360-degree customer profiles and AI-driven personalization enhance understanding and engagement with customers.

Informed Sales Strategies

Forecasting models and real-time dashboards empower sales teams with accurate insights for strategic decision-making.

Streamlined Employee Onboarding

Virtual onboarding experiences and e-signature support streamline the employee onboarding process, enhancing efficiency.

Continuous Performance Improvement

Continuous feedback loops and goal alignment features promote ongoing employee development and performance improvement.

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Address

#207, Block A, PSR Prime Towers, DLF Road, Gachibowli, Hyderabad, Telangana, India - 500032

Mobile No

+91 90635 20007

Email

info@guardiansinfotech.com

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